Customer Reviews build trust
A potential new customer to your business doesn’t know, like or trust you… yet.
How do you get them to trust you? Traditionally it takes about 5-8 touch-points to build trust with a potential new customer.
It starts with the first thing that a potential new customer will see. That will normally be your website. There are a number of transparency/credibility items that you can include on your website, such as having clear and visible contact information to build trust. The best way to build trust, though, are reviews from your existing customers. These are genuine comments from real people who have used your products or services,
Reviews matter. Think about how you purchase a product or service, particularly on the Internet. The number of reviews and the quality of these reviews can make a big difference to your purchasing decision.
You need a BOLD in place to request, capture, and manage reviews reviews.
Learn how to grow your business with online reviews
Make getting review easy!
Save time and money with a simple, robust, and actionable solution. Get the tools you need to monitor, request, capture, and analyze feedback, reviews, and ratings all in one place.
Features, tools, and reports so you can learn from, manage, and respond to your customers. Receive notifications, read and respond to feedback and reviews, share reports and insights.
Listening to your customers builds a better business
Upload customers and manage profiles, activity, feedback, and reviews
Multi-channel collection of NPS, surveys, feedback, and reviews
Request and manage 1st- and 3rd-party reviews.
Reply to 1st- and 3rd-party reviews publicly or privately.
Net Promoter Score® (NPS)
Core measurement for customer experience management.
There are multiple types of reports to measure your success.
Display reviews on your website with Google review schema to impact SEO.
Neatly displays reviews on your site for social proof.
$150 / Month
- Setup Fee: $100
- Managed Review Campaigns
- Automated Follow-Up
- Website Review Widget
- Review Pop-Up
- 1,000/Month Email Requests
- Monitor 5 Review Sites
- Performance Report
- SMS / Text Requests
- Keyword Text Request
- Google Q&A Monitoring
- Insights Report
- Social Sharing